To start saving money from area businesses, just click on Rock'n Bargains!

Thank you for shopping WBCOs Rock'n Bargains! Below are answers to some common questions you may have about your shopping experience. If for any reason this page does not answer your question, please contact Rock'n Bargains (click here to email). How does Rock'n Bargains work? Local restaurants, businesses and services have partnered with us to provide you with a terrific opportunity to try a new or favorite restaurant, product or service for half price. Each week, several businesses will be featured and you will have the opportunity to purchase their gift certificates or items for half price. For example, you may purchase a $20 gift certificate for just $10 (plus shipping and handling) online through the Rock'n Bargains web site. Your certificate or product will be mailed directly to you. When is Rock'n Bargains open? When do you restock? Rock'n Bargains is open to shop 24 hours, 7 days a week. We will restock new items and items that sold out from the previous week each Tuesday at 9:30am (unless otherwise noted). Why is there a shipping and handling fee? How much is it? The shipping and handling fee covers the processing of your order including postage and fulfillment. Can I combine items to save on postage fees? You may place mutiple items in your shopping cart. However, you will be charged the fee for each individual item placed in your shopping cart. How do I place mutiple items in my shopping cart? Simply click the back arrow on your Internet Browser after you hit the "Buy" button on the item you want. This will allow you to add additional items into your shopping cart. May I place mutiple quantities of the same item into my shopping cart? No. You may only order one of the same item during your transaction. You are limited in order to protect from any individual from "hording" a particular item and to allow everyone a fair opportunity to purchase his or her favorite items. Is buying online through Rock'n Bargains secure? The Rock'n Bargains web site uses secure socket layer (SSL) encryption technology to secure communications by encrypting all data to and from the site. How long will it take to get the gift certificates? The certificates are sent first class mail and should be received within 5-7 business days unless otherwise noted. Please keep in mind delays that may occur with Federal or office holidays, and business closings dur to severe weather. What if I do not receive my gift certificate? Please contact the Rock'n Bargains staff at (419) 562-2222 or by email. Please refer to your order identification number for faster service. Can I use gift certificates immediately? Certificates can be used as soon as they are received. But I need my gift certificate now! You may claim your order at our business office during normal business hours. You will still be charged your shipping and handling fees. Please call the Rock'n Bargains staff at (419) 562-2222 prior to your order to arrange a pick up time. What do I do with the email confirmation? Save the confirmation for your records. You should receive one confirmation for each transaction. What credit cards are supported? Can I use PayPal? Only Mastercard and Visa are accepted at this time. PayPal is not accepted at this time. Can we redeem the gift certificates for cash? No, the gift certificates are not redeemable for cash. Can we use the gift certificates for alcohol? Generally the gift certificates may not be used for alcohol - please check with the restaurant. If I don't use the full amount of the certificate, will I get cash back? Restaurants/merchants will not give cash back. Please note, these businesses are not obligated to offer you a credit on any unused portion of your gift certificate. Can we use more than one gift certificate per table or purchase? No, generally there is a limit of one certificate per table or purchase. Please check with the merchant. Can a certificate be used for multiple visits to the restaurant/merchant? It is up to the restaurant/merchant, but generally a certificate can only be used for one visit. What happens if the merchant closes? Please contact the Rock'n Bargains staff at (419) 562-2222 or by email immediately. Generally, you will receive an email once we learn of a business that closes their doors. This email will give you instructions on how to get a refund on your gift certificate. We will not refund any expired gift certificate under any circumstances. We will not refund the shipping and handling fee of your transaction due to the closing of a business. How do I get my business involved with Rock'n Bargains? Please contact Chris Stone at (419) 562-2222 or cstone@wbco.com. If you are a current WBCO client, please contact your Account Representative.